If you are contacting us to place an order for any unit sale or refinance documents, all orders must be placed through our partner, HomeWise. The website to place an order is www.HomeWiseDocs.com.

If you are looking for an ETA on your order or have questions about what documents to order or how to order them, please contact customer support through HomeWise directly.

For all other escrow or refinance related questions, please email escrows@iconrs.com and you will receive a response within 24 business hours.

We understand it may be tempting to send follow up e-mails and attempt to call our escrow department via telephone, but we are committed to answering inquiries in the order that they were received to ensure fairness to all of our clients.

Thank you in advance for your understanding and we will work diligently to address your request in a timely manner.